MINEDCO & LIVEON

Privacy for Minedco and LiveOn

Last updated: November 12, 2026.

This policy explains how Minedco Holdings, Inc. (Minedco, we, us) handles personal information through minedco.com and LiveOn at liveon.streamlit.app. Minedco operates from Leesburg, Virginia, United States. For privacy requests, contact info@minedco.com.

What LiveOn does

LiveOn lets you bring your available Facebook photos together for a download for printing and optionally create a personal digital or printable scrapbook. Printing is arranged by you. Available content depends on your authorization and what Facebook makes available. A purchase does not provide access to content or permissions that Facebook has not authorized.

Information we process

InformationWhy we use it
Facebook account identifier, name, basic profile information made available through Facebook Login, authorization tokens and permission status.Identify your account, maintain your authorized session, link your collections and restore your session after Facebook or checkout redirects. LiveOn does not receive your Facebook password.
Photos you uploaded to Facebook that are available through your authorized permissions, associated captions, identifiers and dates, and downloaded image files.Prepare the photo download for printing and the photo content of your requested scrapbook. The ZIP also includes profile information; it is not a complete export of your Facebook account and does not include videos or timeline posts.
Your own available timeline posts, their original text and dates, and associated photo context, when you choose the optional scrapbook and authorize access.Arrange your memories into chapters and include relevant original words and dates in your requested scrapbook. AI may generate an introduction, interpretations of themes and personal qualities reflected in your posts, chapter suggestions, photo descriptions and organizational data for this purpose. The current scrapbook flow may also generate surname-origin or heritage-related text based on your displayed name. These are automated suggestions for your scrapbook, not verified facts about your identity or background.
Generated scrapbook text, chapter assignments, edits, previews, PDFs and download files.Provide, save and deliver the output you request.
Checkout identifiers, payment status, purchase amount and currency, and account or collection references, including Facebook ID and name in the current checkout integration.Process purchases, verify access to paid downloads and handle billing questions. Stripe collects payment details through its checkout. LiveOn does not collect your full card number or security code.
Session records, cookies or similar hosting/session mechanisms, IP addresses and routine request information, operational and error logs, and information you email us.Operate and protect the service, diagnose failures, maintain sessions and respond to support or privacy requests. Operational records may contain account or collection identifiers and payment references.

Facebook permissions and your choices

LiveOn requests basic profile access at sign-in, photo access when you start the photo collection feature, and timeline-post access only when needed for the optional scrapbook. You may decline an additional permission; the corresponding feature may then be unavailable. We do not request private messages, friends lists or contacts for these features. You can stop future authorized access by removing LiveOn in Facebook's Apps and Websites settings. Removing access does not necessarily erase data already held by Minedco; use the deletion options below too.

AI processing and limits on use

For your requested scrapbook, relevant photo or post content and derived text may be processed by Microsoft's Azure AI services and the OpenAI API. AI-generated text may be inaccurate. Review your scrapbook before downloading or sharing it. We use this content to present your requested memories, not for advertising, unrelated marketing profiles, surveillance or decisions about eligibility for housing, employment, credit or other benefits. We do not sell or license Facebook Platform Data. We do not use your Facebook content to train our own AI models or authorize it for general-purpose model training by our providers.

Services involved

Authorized Minedco personnel may access information when needed to operate, secure or support the service. Processing can occur in the United States and in locations where the relevant providers operate, subject to applicable agreements and law. We may disclose information when legally required, and limit disclosures to what is necessary. The provider list does not replace our responsibility for information processed on our behalf.

Retention

Minedco has a 15-day service retention policy for Meta-derived photo collections and generated scrapbook files held in Minedco-controlled storage. You may request earlier deletion. We do not retain Facebook content after it is no longer necessary for the requested service. This is temporary service storage, not permanent safekeeping. Download files you wish to keep. Files you download, print or share are under your control and are not removed from your devices by a service deletion.

A complete account-data deletion request also covers related session and authorization records held by Minedco. We may retain limited transaction or request records when required by law or necessary to document compliance, while excluding Facebook content not needed for that purpose. A legal retention requirement does not authorize unrelated use. Provider security logs and technical recovery systems may follow different retention schedules, including the OpenAI logging described above. We address provider-held information under the applicable deletion arrangements and legal requirements. The 15-day service-file policy does not mean every provider log or legally required transaction record is erased at exactly the same time.

Access, correction, deletion and complaints

Anyone using LiveOn can request deletion, regardless of location and without signing into LiveOn. Email info@minedco.com with the subject “LiveOn data deletion request.” Provide the name used with LiveOn and, if known, your collection or purchase reference. Do not send a password, authorization token or full payment details. We may request limited information needed to verify ownership and locate the data.

You may also request access, correction, withdrawal of consent, a copy of your information, or review of a privacy decision. We respond as soon as reasonably possible and within applicable legal deadlines. Rights and exceptions depend on applicable law. Where applicable, you may complain to your data-protection authority. See the full deletion instructions or report a problem.

Security

We use safeguards appropriate to the service, including access controls, protected configuration and time-limited download links where supported. No service can guarantee absolute security. Keep download links private and report suspected unauthorized access promptly using the help page.

Company website and email

The current static company website does not add advertising trackers, analytics scripts, third-party fonts or cookies through its own code. Hosting infrastructure may process request logs and security information. The contact page prepares an email draft on your device or copies your message; it does not itself send the message to a website backend. Sending an email uses your email provider and sends your message to Minedco. LiveOn and payment providers have their own necessary technical/session processing, described above. Other linked products and third-party sites have their own privacy terms.

Children and information about others

Only connect an account and use content you are authorized to provide. Photos may include other people. Consider their privacy before printing or sharing a scrapbook. If you believe a child's information or another person's information has been used without appropriate authorization, contact us.

Policy changes

We update this page when our practices change and provide additional notice or seek consent where required. Changes do not authorize uses of previously collected Facebook data that conflict with Meta's terms or the permissions and purposes for which it was provided.